Often there are references in patient satisfaction surveys to Agnes Stiltner, ambulatory infusion center, regarding her caring nature, positive attitude, and the high level of care she gives the patient.
Stiltner is often referred to in these surveys as the “best nurse anyone could ever hope to have.”
Patients have said that she is very knowledgeable and that she made them feel very safe and secure in what she was doing.
In addition to her duties related to her patients, she collects performance improvement data to assist with quarterly reporting as well as assisting with other outpatient services including pre-admission testing.
Additionally, Stiltner is very intuitive to the needs of her patients, as well as the needs of her department and co-workers. She implements change as needed for the improvement of patient care and safety.