- Payroll Customer Service - Archived
Payroll hours are Monday through Friday, 8 a.m. to 5 p.m.
The payroll customer service window is closed every Tuesday for payroll processing.
Please use one of the following courses of action when the payroll office is closed:
- You may use Lawson Self-Serve to access your pay records, change tax withholding information, and to make changes to your direct deposit information.
- It is important to note that the system prevents changes from being made if it is too late for those changes to take place during the current pay period. Employees, including payroll employees, cannot make changes at this time. Please try again immediately after the current payroll Friday.
- QuickCharge forms are available on CAMnet. The link is located on the face of CAMnet in the yellow shaded menu area. You may submit the notarized forms to either the payroll office or your human resource office. A secure drop box is located outside the payroll customer service window for your convenience. QuickCharge forms are also available at your HR office, and notaries are available to you at those locations.
If you require further assistance, you may contact payroll customer service at (304) 388-3679 or email firstname.lastname@example.org, and someone will respond as soon as possible.