Financial Counselor
Our financial counselors are professionally trained and will help you understand your bill. The counselors assist with explanations about your bill and answer general questions about hospital services and insurance coverage. They can help you with medical assistance programs, including grants, or describe payment options available to you and can also provide a copy of an itemized hospital bill if you need one.  You may call CAMC’s financial counselors any time between 8 a.m. and 5:30 p.m. Monday through Friday at (304) 388-7530.

Charity Discount Policy
Charleston Area Medical Center is committed to rendering care to patients regardless of their ability to pay for part or all of essential medical care.  CAMC wants prospective patients and the local community agencies to know that CAMC has a financial aid policy that is consistent with the mission and values of the Hospital and takes into account each patient’s ability to contribute to cost of his or her care and the Hospital’s financial ability to provide the care. 

Charity Program
There is no charge for our services if you meet each of the three points listed below.

• Income of 200% or less of the Federal poverty income and resource guidelines and,
• Insufficient assets to pay for the care (assets of $50,000 or less are excluded), and,
• Not eligible for any public programs (such as, Medicaid, Medicare, etc.)

 You may obtain a charity application from the following: click here and mail to the following address with all required documentation:

Charleston Area Medical Center
PO Box 1547
Charleston, WV  25326

Uninsured Discount Policy

We offer a 20 percent discount from charges to all patients who have no insurance, regardless of income level. The 20% discount is greater than any discount given to a non-governmental HMO or insurance company.  This discount will be reflected on your bill.  

CAMC Teay’s Valley Hospital also offers a discount from charges to all patients who have no insurance, regardless of income level.

Payment

Payment in full is due at the time of service unless insurance coverage information is provided, or unless other arrangements are made with a member of our patient financial care team. 

Payment options include:

• Cash
• Check/money order
• Credit cards: VISA, MasterCard, American Express and Discover

Other payment and financing options can be made. For more information call one of our financial counseling staff:

CAMC General Hospital (304) 388-6093
CAMC Memorial Hospital (304) 388-8263
CAMC Women and Children’s Hospital (304) 388-2729
CAMC Teays Valley Hospital (304) 757-1742