Charleston Area Medical Center has achieved certification to the new ISO 9001:2015 Quality Management System, reflecting the organization's long-term commitment to quality, transparency and customer satisfaction.
The certification is valid for three years and is provided by DNV GL-Business Assurance.
ISO 9001 is the most widely used quality management standard, and has recently undergone a periodic update to better reflect modern business challenges. Last modified in 2008, the new 2015 version of ISO 9001 is the result of input from business and technical experts around the world. The program requires greater involvement of senior mangement, broader understanding of supply chains, and more focus on stakeholder (not just customer) expectations.