Rusty Martin and Dr. Anthony Uy presented at the Institute of Healthcare Improvement's National Forum 2018 in Orlando. The project was a corporate goal for 2018 relating to improving access and thereby decreasing deferrals. A working group was assembled with key stakeholders with the initial objective to decrease length of stay. Through many cycles of learning that reflected our A3 / DMAIC process for improvement, the following outcomes were observed:
This work also has been accepted for a full presentation at Premier's Breakthroughs conference June 2019 in Nashville.