February 11, 2019

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Each quarter we recognize a manager. Criteria for the manager nominations include actions that exemplify CAMC's mission, vision and core values; high employee satisfaction scores; achieving excellence in patient satisfaction, employee satisfaction, physician satisfaction, patient safety, quality or financial health; expense reduction, revenue growth, performance improvement activities; and strides in improving safety for patients and visitors.

Zach Szasz is the linen director. Since he assumed responsibility of the linen department in 2017, employee morale and employee retention have improved. Employee survey satisfaction scores also increased from 3.87 in 2016 to 4.13 in 2018.

Productivity has increased. The department has been above 100 percent since 2017.

The linen operation also serves Thomas, St. Francis and Logan General hospitals as well as about 30 other offices and clinics in our area. Szasz has made the department a better place to work by caring for all the employees and often helping in soil sort or wherever needed in the plant when they are short staffed or experience call-ins.

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