February 15, 2013

Dave Ramsey and Pat MyersIn 2012, 286 employees and eight departments were nominated for the Heart and Soul award for their care for patients, visitors and coworkers.

All of the Heart and Soul winners from each month were honored at the annual luncheon, Jan. 17. All of the winners' names were put into a drawing for a grand prize of $2,000. This year it went to Pat Myers and Jessica Myers, 5W, Memorial.

They were originally recognized in May 2012 for developing a system to let staff know when and where patients were when taken off the unit for tests. The signs also let others know if patient was monitored or at risk of falling. They developed a name tag that was a quick reference for CMS failures and distributed them to RN's and LPN's.

There were three manager awardees for 2012: Kim Coleman, EKG, Steve Kirk, medical imaging at General Hospital and Chris Shaffer, 4 West Memorial Hospital.

Anyone can nominate an employee – patients, visitors, managers and co-workers. Just go to CAMnet, click on the Heart and Soul logo and fill out the form. Paper forms are also available in human resources. If letters are received from a patient or family, those can be submitted to HR for consideration.

The committee reviewing the nominations bases its decisions on the information in the nominations and the following criteria:

• Work leading to an outstanding experience for patients

• Actions that reflect our mission and values

• Achieving excellence in patient satisfaction, employee satisfaction, physician satisfaction, patient safety, quality or financial health

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