Photo of Truman and Jones

The Everyday Excellence Heart and Soul award recognizes those who model professionalism, are constantly reliable and consistently provide high quality results and service to customers.

There are times when people go above and beyond, and one of those times is during weather emergencies.

Jessica Truman and Austin Jones, who work in dietary at Memorial Hospital, did just that a few months ago.

Truman and Jones stayed at the hospital through a snowstorm, even sleeping in the office, to make sure patients and staff were taken care of the next day.

Faced with a staffing shortage and several call-ins due to the snow, Jessica and Austin led a small team to prepare and serve food in the cafeteria as well as prepare meal trays for inpatients.

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