CAMC has again achieved National Committee for Quality Assurance (NCQA) Patient Centered Medical Home recognition for another year for its five primary care locations: Employee Wellness Center, CAMC Primary Care Nitro, CAMC Primary Care Teays Valley, CAMC Primary Care Winfield and the CAMC Family Medicine Center .
According to the NCQA, “the patient-centered medical home (PCMH) is a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams.
“Research shows that PCMHs improve quality and the patient experience and increase staff satisfaction while reducing health care costs. Practices that earn recognition have made a commitment to continuous quality improvement and a patient-centered approach to care.”
To retain recognition annually, practices must attest to maintaining the policies and procedures from the initial transformation/recognition process. They also are required to provide measurements of various quality and performance metrics.
“This is a major team effort from each of the practices’ leadership, staff and providers including several IT staff assisting with reporting,” said Tiffany Taylor, department of family medicine.