Congratulations to Wilfred Thompson, environmental services, the first quarter 2021 Teays Valley Hospital Employee of Excellence.
Thompson shows exemplary core values each and every day he is here.
COMPASSION: When Thompson notices someone is having a bad day or some sort of trouble, he comes without being asked. His kind voice and words make you feel better. He actively listens as commonly witnessed when he carries on a conversation with staff, patients or visitors.
INTEGRITY: Thompson follows through on all requests, with a high level of quality and showing pride in his work. He is focused and respectful.
RESPECT: Thompson calls people by name and is quick to engage them in a conversation. He is helpful to visitors and patients by making sure they can find their way or just answering a question.
QUALITY: Thompson maintains high work performance every day. When you call him about an issue, he lets you know he will be there and gives you a timeframe. The work is done right and timely.
SAFETY: Thompson follows safety measures and alerts people if there is an obstacle or questionable situation to maintain safety for the other person.
STEWARDSHIP: Thompson is accommodating and welcoming to staff, visitors and patients.